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Privacy Policy

1. Introduction

DLM Accounting (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988.

2. What information we collect

We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Business details (if provided)

  • Any information you submit through our contact forms

We may also collect non-personal data such as:

  • IP address

  • Browser type

  • Website usage data

3. How we collect your information

We collect information when you:

  • Submit a contact or enquiry form on our website

  • Communicate with us via email or phone

  • Browse our website (via cookies or analytics tools)

4. Why we collect your information

We use your information to:

  • Respond to enquiries and provide accounting services

  • Communicate with you about your request

  • Improve our website and services

  • Meet legal and regulatory obligations

5. Cookies and analytics

Our website may use cookies and analytics tools such as Google Analytics to:

  • Understand how visitors use our site

  • Improve user experience

You can disable cookies in your browser settings if you prefer.

6. Disclosure of personal information

We do not sell your personal information.

We may disclose your information to:

  • IT and website service providers

  • Professional advisers

  • Government authorities if required by law

7. Data security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.

However, no internet transmission is completely secure.

8. Access and correction

You have the right to:

  • Request access to your personal information

  • Request corrections if your information is inaccurate

  • To do so, please contact us using the details below

9. Third-party links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

10. Retention of information

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

11. Changes to this policy

We may update this Privacy Policy from time to time.
Changes will be published on this page.

12. Contact us

If you have any questions about this Privacy Policy or your data, please contact:

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